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 Attire: Long pants and flat hard-soled close- toed shoe with a 1 inch or less heel is required for riding.  Rain boots, Uggs, Crocs, etc are not appropriate for riding.  Students enrolled on a reoccurring basis are responsible for providing their own ASTM/SEI certified helmet, gloves, and paddock boots.  Helmets are available to borrow for the initial lessons, and all items are available to purchase on site.  

Cancellations: All scheduled riding lessons must be cancelled prior to 24 hours of the scheduled appointment. Lessons not cancelled prior to 24 hours before the scheduled appointment will be charged full price.

We understand that unforeseen circumstances such as illness, mechanical issues, and family emergencies do occur, and will be taken into consideration if lessons must be cancelled within 24 hours, but please let us know as soon as possible.

If you fail to attend your scheduled lesson for any reason without any notice to CCEC staff, you will be charged in full for the lesson.

All lessons are scheduled on a weekly ongoing basis.  If you complete your purchased lesson package and do not wish to continue with lessons, you must inform CCEC staff in writing (text or email) to forfeit your lesson time and avoid charge.  

ALL cancellations MUST be in writing (email or text) to cancel your lesson without penalty.  Verbal information will not be considered official cancellation. 

Rescheduling: Lessons that are cancelled within our Cancellation Policy guidelines (24 hours) may be rescheduled dependent upon availability with our riding instructors. Payment for cancelled lessons will roll-over to the next scheduled lesson if the cancelled lesson is unable to be rescheduled.  

Tardiness: All lessons begin at the scheduled time. If you are late to your lesson, the time will be deducted from the total time of the lesson.  If you are more than 15 minutes late without informing CCEC staff that you are running late, your lesson will be cancelled and charged in full. Keep in mind when working with horses, lessons may not always run exactly as scheduled. Please plan for 15 minute leeway at the beginning and end of the lesson. If CCEC is running more than 20 minutes behind schedule, we will contact you by phone or text as quickly as possible to inform you, and the total time if your lesson will not be affected. If CCEC is running more than 20 minutes behind schedule and you are unable to attend your lesson because of this, you may cancel without penalty.  

Weather: CCEC retains the right to cancel lessons at any time due to weather if we feel it is unsafe for our horses and riders, or may be unsafe to travel. If there is inclement weather, we will do our best to contact you at least 1 hour prior to your scheduled lesson to inform you of cancellation.

General Guidelines for Weather Cancellations

Summer: Above 95° and/or extreme humidity or Thunder and Lightening audible/visible from the stables.

Winter: Below 20° and/or snow/ice on roads create unsafe travel.

Wind: Strong winds that create an unsafe environment for riding. 

Payment: All lessons must be pre-paid. Lessons which are not paid at the time of the lesson will be charged a 5% late fee per lesson.  Lesson package discounts are only available for pre-paid lessons scheduled on a weekly basis. Lesson packages cannot be applied to past-due lessons.  Lesson packages must be used within 30 days of purchase (per 4 lesson package), unless lessons are cancelled within our Cancellation Policy guidelines. Individually scheduled lessons (Lessons not scheduled on a weekly basis), past due lessons, and Tiny Tot lessons are not subject to discount.

CCEC accepts Cash, Check (Made payable to Cape Cod Equestrian Center), ACH payment, or Credit Card payment (a 3% processing fee will be applied to all online payments) through our Online Store (All major cards accepted) as methods of payment only. You must create an account and be granted access to purchase lessons through our Online Store.

Non-Refundable Payment in full for One-Time only lessons is required at the time of scheduling.

Past-due lesson balances must be paid prior to your next scheduled appointment, or your lesson time may be forfeited.  

Equipment: As with any sport, proper equipment is imperative for the safety of the participant.  CCEC Requires that all students provide their own ASTM/SEI Certified Riding Helmet, Paddock Boots, and Riding Gloves when enrolled on a weekly basis.  Links and information about these items are available on our website HERE and are Available to purchase on-site at All Things Equine.  We do understand that equipment may not be able to be obtained prior to the first scheduled appointment, and protective headgear is available to borrow for the initial lesson.  

Gift Cards:  CCEC has gift cards available for purchase in our office for any dollar amount.  Gift cards must be used within 1 year of purchase or will no longer be valid.  Gift cards for multiple lessons must be completed within 30 days of the first scheduled lesson.  Scheduling is dependent upon availability.  If CCEC does not have availability at the time of scheduling, the expiration of the gift card will be extended accordingly.

All payments are final. CCEC will not issue refunds.  

**As our riding academy utilizes light-breed horses, the maximum weight capacity for our horses is 200 pounds**